Joined-up technologies
for unified communications
We’re highly experienced in implementing and supporting leading Avaya and 8×8 all-in-one unified communications solutions. In fact, organisations across the globe trust our team of experts to design, install and support Unified Communications solutions for their workplace.
We regularly recommend, roll-out and configure the Avaya Aura and Avaya IP Office solutions. We also implement and support the Avaya contact centre, speech analytics, video, self-service, data networking and small and medium enterprise communications (SMEC) solutions.
Features
Can scale up to include 3,000 extensions and 150 sites
Multiple benefits for contact centres including skills-based routing
Tone and interactive voice (IVR) capabilities supported
Dual contact centre support available
Internet or private Ethernet connections
Suitable for web-based clients
Use various browsers: Google Chrome, Mozilla Firefox and Safari
Complementary software tools available to further improve user experience
Benefits
A flexible communication environment through an omnichannel solution
Impressive cost savings and a lower total cost of ownership
Easy roll-out - integrates with your current desktop service
Be ready to respond to new trends and challenges with modern, unified communications
Vast flexibility for a wide range of user preferences - multiple powerful handsets available
A range of unified communications training options for your teams if required
Simple and hassle-free to use
Our partners
8×8 offers pure cloud based unified communications and contact centre services – UCaaS and CCaaS. 8×8 provides a unique complement to our portfolio. As a pure cloud player, the ease of service establishment coupled with the scalable functionality of the product is proving very disruptive in the UK market place.
Avaya provides industry leading telephony, unified communications and contact centre systems and services.
