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Joined-up technologies
for unified communications

We’re highly experienced in implementing and supporting leading Avaya and 8×8 all-in-one unified communications solutions. In fact, organisations across the globe trust our team of experts to design, install and support Unified Communications solutions for their workplace.

We regularly recommend, roll-out and configure the Avaya Aura and Avaya IP Office solutions. We also implement and support the Avaya contact centre, speech analytics, video, self-service, data networking and small and medium enterprise communications (SMEC) solutions.

Unified Communications
Unified Communication features

Features

  • Can scale up to include 3,000 extensions and 150 sites

  • Multiple benefits for contact centres including skills-based routing

  • Tone and interactive voice (IVR) capabilities supported

  • Dual contact centre support available

  • Internet or private Ethernet connections

  • Suitable for web-based clients

  • Use various browsers: Google Chrome, Mozilla Firefox and Safari

  • Complementary software tools available to further improve user experience

Benefits

  • A flexible communication environment through an omnichannel solution

  • Impressive cost savings and a lower total cost of ownership

  • Easy roll-out - integrates with your current desktop service

  • Be ready to respond to new trends and challenges with modern, unified communications

  • Vast flexibility for a wide range of user preferences - multiple powerful handsets available

  • A range of unified communications training options for your teams if required

  • Simple and hassle-free to use

Unified Communications Benefits

Our partners

8x8

8×8 offers pure cloud based unified communications and contact centre services – UCaaS and CCaaS. 8×8 provides a unique complement to our portfolio. As a pure cloud player, the ease of service establishment coupled with the scalable functionality of the product is proving very disruptive in the UK market place.

8x8

Avaya provides industry leading telephony, unified communications and contact centre systems and services.

Our products & services

Nebula Sip Connectivity

Nebula Sip Connectivity

Reliable and cost-effective
SIP access

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Unified Communications

Unified Communications

Combined voice, video,
mobile and data solutions

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Voice Over IP

Voice Over IP

Managed IPT / VoIP solutions
for all sizes and needs

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Nebula Voice

Nebula Voice

Powered by
Ericsson-LG Enterprise

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