We provide resilient and fully managed IT support services, dealing with all IT issues across the UK, from everyday requirements to business critical IT emergencies.
We’re an experienced team you can trust as your outsourced IT support department. We can support your whole organisation as a fully outsourced solution – or we can work side by side with your IT department while it does the same. Whichever you choose, our IT support services give you reassurance while minimising your time spent firefighting.
Not only can we handle the day-to-day support requests and challenges, we can also look at the bigger picture. We can advise on strategy, the right technologies for your organisation and which cloud solutions are most suited to meet your short, medium or long term objectives. We ensure our recommendations complement what is already being delivered within IT so you won’t have to start from scratch unless you ask us to.
We’re a trusted and accredited London-based IT support services provider with offices across the country. We provide outsourced IT support services and strategies to businesses of all sizes across all sectors. We’ll make your organisation more resilient, efficient and productive by ensuring every aspect of your IT runs smoothly.
With our proactive IT support you get an all-inclusive IT support package for a fixed monthly fee. We take complete responsibility for your IT infrastructure, including day-to-day telephone and remote technical support. We also provide continual strategic guidance, pro-active network monitoring and on-site business IT support in London and across the UK.
There are no hidden surprises; we’re open and transparent in everything we do, with straightforward Service Level Agreements. You also get access to all our leading IT solutions as well as the latest innovations from our industry-leading partners.
Get a comprehensive IT support package as a framework with Managed Support Plus, providing managed operational and proactive support for your critical IT systems. This includes:
Unlimited remote helpdesk support
Unlimited on-site support
24/7 PC and server monitoring
Virtual IT director/service delivery manager
Remote server backup
Quarterly disaster recovery tests