ETS are a specialist unified communications provider based in Yorkshire, and have specialisms in providing solutions for healthcare, including GP surgeries, care homes and charitie.
Comms Group has made it to silver! They are most definitely a force to be reckoned with when it comes to Chronicall. Not only have they been a pleasure to work with, but they are a great partner in the UK as they understand and love our product as much as we do. They've been a partner with us since October of 2011, and are well versed in all of what Chronicall has to offer, whether it be reporting, real-time, or recording they'll sell it all and make us and our product look really good in the process.
AdEPT Telecom plc, one of the UK’s leading independent providers of unified telecommunications solutions, today announced it has signed an agreement with effect from 1 May 2016 to acquire the entire issued share capital of Comms Group UK Limited. The business shall continue as before bringing a wealth of experience and expertise to the Group.
Our excellent track record of providing small and mid-sized businesses with Microsoft certified solutions and having the required competencies we have been awarded the Silver Partner status
Due to demand from our existing clients and the need for IT services we launched our IT Managed Services department. This now allows for us to combine and support your telecoms and IT infrastructure under one roof ensuring we can make best use of your IT, make it work for your business and within your budgets.
The increased sales activity and addition of some key accounts helped achieve the £3 Million turnover milestone and increased our customer base to 415 active customers.
We were awarded "Partner in Customer Excellence" designation that identifies and rewards channel partners who achieve significantly higher scores in their customer satisfaction surveys. Customer satisfaction is now a critical element in determining partner level status, and the new designation recognizes those that go above and beyond.
The SME Expert specialization recognizes Avaya-authorized partners that have demonstrated proficiency and expertise in the sales and services delivery of Avaya IP Office. These partners can tap into the deep bench strength of Avaya technical resources, depending on the scope and location of the project.
Understanding the need for consistency the owners Paul and Matt introduced a key management team made up of long standing and proactive employees looking to drive the business forward.
After completing a long process of acceptance we finally received our Apple accreditation and stockists approval to enhance our business mobile proposition
A key decision in the development our business was to invoice our customers directly and collect payments by our own direct debit facility, this is in place bringing all of our customers billing in house.
The increased sales activity and addition of some key accounts helped acheive the £2 Million turnover milestone and increased our customer base to 320 active customers.
Relocated and purchased our own larger premises creating a unique and modern office space for our employees to work in.
Launched our creative department to work with existing and new clients whilst creating the Comms Group brand and enhancing our market presence.
Acquired a local networking business that supplied trade and end user networking products. This service complimented our existing telephone system installation and solutions service.
Taking on new customers and an increasing workload we created a new position and employed our 10th member of staff plus also created an apprenticeship position.
Set a target to achieve £1 Million in Turnover during the year but smashed it and reached the milestone by January bringing on 200 active customers.